Writing
Writing that persuades
Argument on the page follows different rules from argument in conversation, and the main one is about what you concede.
Topic
evidence
Every I Am Talkative article tagged evidence — 4 pieces across 3 sections.
Writing
Writing to complain effectively
Complaints that work are calm, specific and state exactly what would resolve the matter.
Conversation
Talking to people you disagree with
Arguments rarely change minds and conversations sometimes do, and the difference is in the approach.
Storytelling
Using stories in professional settings
A concrete example is retained where an abstraction is not, which is why stories belong in serious contexts.